Welcome to Tenddoctor.com your trusted online destination for premium makeup and cosmetic products. By accessing or purchasing from our store, you agree to the following terms and conditions:
1. General Information
1.1 Business Name: Tenddoctor Fashions
1.2 Commercial Registration: 86781-2
All products sold are compliant with Bahrain’s regulatory standards, including GSO and NHRA guidelines.
1.3 Operating Scope: We operate in accordance with Bahrain’s laws and offer high-quality cosmetics adhering to Good Manufacturing Practices (GMP).
2. Product Information
2.1 Authenticity Guarantee: All products sold by Tenddoctor are authentic and meet Gulf standards for safety and quality (GSO 1943:2021).
2.2 Usage Instructions: Each product includes detailed labels with usage instructions, ingredients, manufacturing and expiry dates, and storage requirements.
2.3 Product Safety: Tenddoctor does not accept liability for misuse of products. Always perform a patch test before full use to prevent allergic reactions.
3. Orders and Payments
3.1 Order Process: Orders can be placed through our app or website.
3.2 Payment Methods: We accept credit cards and online payment gateways. All payments are secure and comply with Bahrain’s financial regulations.
3.3 Order Confirmation: Once an order is placed, you will receive a confirmation email with details.
4. Returns and Exchanges
4.1 Eligibility: Products can only be returned or exchanged if unopened, unused, and in their original packaging. Returns must be requested within 7 days of purchase.
4.2 Non-Returnable Items: Opened or used makeup items cannot be returned for hygiene reasons, unless proven to be defective.
4.3 Defective Products: If a product is found to be defective, contact us at support@trenddoctor.com with proof of purchase for a replacement or refund.
5. Delivery and Shipping
5.1 Delivery Services: We offer delivery across Bahrain. Delivery times and charges will be provided at checkout.
6. Customer Protection and Privacy
6.1 Data Privacy: Tenddoctor.com is committed to protecting your personal information. All data collected is securely stored and will not be shared with third parties without consent.
6.2 Consumer Rights: Our policies comply with Bahrain’s consumer protection laws, ensuring your rights as a customer are upheld.
7. Liability and Disclaimers
7.1 Health Disclaimer: Products sold are for cosmetic use only. Tenddoctor is not responsible for adverse reactions caused by product misuse or individual sensitivities.
7.2 Limitation of Liability: Tenddoctor.com is not liable for indirect damages, including but not limited to, loss of profits or business interruption.
8. Intellectual Property
All content, including logos, images, and product descriptions on the Tenddoctor website and app, is protected under intellectual property laws and may not be copied or reproduced without permission.
9. Governing Law
These terms and conditions are governed by the laws of the Kingdom of Bahrain. Any disputes will be subject to Bahrain’s jurisdiction.
Contact Us
For questions or concerns about our terms and conditions, reach out to us at:
Email: support@trenddoctor.com
Phone: +973 39643613
Address: Trenddoctor.com, Manama, Bahrain
These terms and conditions are governed by the laws of the Kingdom of Bahrain. Any disputes will be subject to Bahrain’s jurisdiction.